From bikes to bots: how Tyred supports Coco's delivery robot operations in the UK
How Tyred's fleet maintenance and field services help Coco Robotics run safe, reliable delivery robot operations in London and Milton Keynes.
At a glance
- Specialist fleet maintenance and field services supporting Coco's UK operations
- Preventative maintenance that keeps robots safe, clean and reliable on public pavements
- Rapid response from field teams already working in the areas Coco operates
- A partner able to grow alongside Coco as it scales responsibly across the UK
The challenge
Coco Robotics builds autonomous delivery robots that carry food from local restaurants to people's doors. As Coco brought its service to the UK, it wanted every robot on the street to meet a high bar for safety, reliability and presentation from day one.
Autonomous robots still need regular hands-on care. Batteries need swapping, components need servicing, and robots need to be kept clean and well presented for the communities they operate in. When a robot raises an alert, it needs a quick, professional response.
Coco wanted a specialist partner with proven experience maintaining light electric vehicle fleets in UK cities, one that could support its own operations team and help it deliver a service residents, restaurants and local authorities can rely on.
Why Tyred
Tyred has spent years maintaining shared e-bike and e-scooter fleets for some of the UK's biggest operators: battery swaps, servicing, repairs and rapid response, every day, at scale.
"The vehicle is new, but the expertise carries over," says Nikita Baranov, Tyred's COO. "A robot needs the same things a well-run fleet always needs: a charged battery, careful maintenance and a quick response when it's needed."
That experience meant Tyred could adapt proven processes, trained mechanics and established field teams to Coco's robots, working closely with Coco's own team on the ground.
How Tyred supports Coco
Tyred works alongside Coco's operations team, providing fleet maintenance and field services, including:
- Deployment support: helping position robots in their operating zones and return them at the end of the day
- Field battery swaps: keeping robots charged and available throughout service
- Preventative maintenance and repairs: regular servicing to keep every robot in safe, reliable condition
- Rapid response: field teams on hand to attend quickly when a robot needs assistance
- Presentation: cleaning, replacing flags and removing any items left in robots
- Charging support: helping keep robots charged and ready for the next day's service
Adapted for autonomous vehicles
Robots aren't bikes, and Tyred adapted its playbook to fit:
- Timed to meal peaks. Robots work during lunch and dinner, so field teams are scheduled to give the strongest support when demand is highest.
- Driven by the robot's own data. With no rider to report an issue, Tyred works from the robot's alerts and a planned maintenance schedule, keeping robots in good condition and responding quickly when needed.
- Public-facing standards. These robots share pavements with pedestrians and carry people's food. Cleanliness, presentation and safe condition matter as much as the mechanics.
- Safety first. Every intervention follows clear procedures designed for working with autonomous vehicles in public spaces.
What Coco gets
Safe, reliable operations. Preventative maintenance and regular checks keep robots in good working order, supporting a service the public and local partners can trust.
Rapid response. Experienced field teams close to where robots operate means issues are attended to quickly and professionally.
Specialist expertise. Years of maintaining electric vehicle fleets in UK cities, applied to a new kind of vehicle.
Robots that look the part. Clean, well-kept robots build public confidence, which matters for any company introducing new technology to UK pavements.
A partner that grows with them. As Coco works with local authorities and communities on each new deployment, Tyred can extend its maintenance and field services to support each new area.
[Coco quote, to be approved by Coco's comms team]
Bringing robots to the UK?
If you're bringing delivery robots or other autonomous vehicles to UK streets, keeping them safe, reliable and well presented is central to earning the trust of the public and local authorities. That raises practical questions:
- Who keeps your robots maintained to a consistent, safe standard?
- Who supports battery swaps and charging during service?
- Who attends quickly when a robot needs assistance?
- Who can support your operations as you grow into new areas?
Tyred is a specialist fleet maintenance and field services partner, already supporting autonomous robots in London and Milton Keynes and growing across the UK. We work alongside your team to help you operate safely and scale responsibly.
Talk to us about your UK operations
About Tyred
We're building the infrastructure the cycling industry never had, starting in London. Repair at your door is the first piece, insurance and the app come next. Today, Tyred's mechanics and field teams keep bikes, e-bikes, scooters and delivery robots moving for riders and fleet operators across the UK.